Check your hotel before you book. We’ll watch it until you arrive.
Fake listings, “your payment failed” messages and hotels that close without warning catch travellers out every day. WatchMyStay checks the place against independent sources, spots scam messages, and emails you, with evidence, if anything important changes before your stay. Free.
Thinking of booking?
Check the place is real, open and at the address the listing shows, before you pay.
Check a hotelGot a message about your booking?
If you’ve received a message that looks suspicious, paste it here and we’ll check it against the hotel’s real details.
Got it by email? Just forward it to forward@watchmystay.com and we’ll reply with a verdict.
Check a messageAlready booked? Watch your hotel
Pick your hotel and dates. We keep checking it until you arrive, show you the hotel’s real phone number, and warn you if other guests report a problem. No booking details needed.
Why this matters
Booking scams have become targeted. Fake listings borrow a real hotel’s name and photos but show an address or map pin that isn’t theirs, and ask you to pay the host directly. After you book, scammers send messages that quote your real name and dates, say your payment failed, and push you to pay again through a link or on WhatsApp. Others run fake “customer service” numbers. Travellers who fall for these often find out only when they arrive, and each one finds out alone.
Hotels close, too. In the US, permanent hotel-room closures have run at roughly 35,000–45,000 rooms a year since 2021, well above the 29,000-a-year pre-pandemic average. In the UK, hospitality businesses (hotels, pubs and restaurants) are among the sectors most likely to enter insolvency, with 3,353 collapsing in 2025 alone.
No published figure tells you the odds for your specific hotel, and we won’t invent one. That’s the gap: industry-wide numbers don’t warn you about one property or one message. WatchMyStay checks the place before you book, spots the signs of a scam message, and watches the hotel you’ve actually booked, sharing confirmed warnings with every guest booked there.
How it works
1. Choose your hotel
Search for the exact property and enter your check-in and check-out dates. That, plus your email, is all we ask for.
2. We keep watch
We check the hotel’s business status, website and official notices – more often as your stay gets closer – and share the work with everyone watching the same hotel.
3. Evidence, not alarm
If credible evidence appears, you get a calm email showing what we found, how sure we are, what we can’t confirm, and what to do next.
Our promise
- We only send you an alert when there is a real, evidenced change. Trip tips and deals are optional, off unless you ask, and easy to switch off.
- Every alert says whether it is a possible issue, likely disruption or confirmed change, and shows its sources.
- We will never tell you to cancel. We’ll suggest you verify with the hotel or your booking provider.
- If we can’t tell, we say Unknown – we never present “no information” as “all fine”.
- We never see your booking, your inbox, your card or your passport.